Rusk County Memorial Hospital Patient Rooms Rated in Top 1 Percent in the Country for Cleanliness

April 29, 2015

Rusk County Memorial Hospital  patient rooms were recently rated among the top 52 cleanest hospital patient rooms in the country. With more than 5,600 hospitals in the United States, according the American Hospital Association, this places the hospital in the top 1 percent in the country for patient room cleanliness.

“My staff and I have established very high standards for cleaning because hospital cleanliness is a fundamental aspect of infection prevention and patient well-being in health care settings,” Margaret Bennett, hospital environmental services manager, said. 

Becker’s Hospital Review, which reports on hospital and health care issues, compiled and published the ratings on their website in April. Becker’s formulated these results from patient input gathered through Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys.

According to 2013 HCAHPS survey data, the most recent year available, 89 percent of Rusk County Memorial Hospital patients reported their room and bathroom as “always” clean. The hospital’s rating was 15 percent higher than the national average for patients reporting their hospital room and bathroom as “always” clean.

“The thorough techniques and continuous improvement efforts of our environmental services staff helps us maintain low infection rates,” Infection Prevention and Education Coordinator Billy Jo Anderson said. “Environmental services plays a critical role in patient safety and infection prevention.” 

HCAHPS have served as a standardized survey for measuring patients’ perspectives of hospital care since 2006, including environmental cleanliness.

“Our building may be old, but this superior rating illustrates our commitment to maintaining a clean, safe and pleasant environment for our patients,” Rusk County Memorial Hospital Chief Executive Officer Charisse Oland said. “It is an honor to be recognized as one of 52 hospitals in the country and one of only seven hospitals in Wisconsin for not only meeting that standard, but exceeding it.”