Visitor Information

Rusk County Memorial Hospital offers many amenities and conveniences for visitors at our facility.

Visitors have access to:

Cafeteria food service hours are from 11:00 am - 1:15 pm. The dining area of the cafeteria is open 24 hours. Complimentary coffee and tea are available in the Cyber Café, located in the main hospital lobby.

If you would like a guest meal tray to be delivered to a patient's room, please arrange and pay for it at registration.

Chapel services
Worship services are held at our Chapel on Thursdays at 2:00 pm. The Chapel is also open during visiting hours for individuals seeking an area for quiet meditation or reflection.

Cyber Café
Our Cyber Café offers many comfort services for guests. Patients and visitors can enjoy free coffee or tea and healthy vending choices 24/7. Free Wi-Fi, USB hookups to charge your phone and a TV are offered in this additional wait space. A computer is available for guests to find information on health and wellbeing.

Free translator service
Rusk County Memorial Hospital provides complementary translator services to patients and visitors and we encourage the use of interpreter services whenever necessary.

Gift Shop
The Partners of Rusk County Memorial have two kiosks available for the purchase of jewelry and gift items. Kiosks are located in the following areas:

  • Main hospital lobby near registration
  • Clinic at Riverside waiting area

Hand Hygiene
Hand hygiene is of the utmost importance to us. We was or sanitize our hands before and after every patient we see and encourage patients and visitors to was or sanitize their hands regularly to stay healthy.

Healing Garden
Our Healing Garden features native grasses and florals, a bubbling rock and outdoor benches near the main entrance. In addition, the Healing Garden is enhanced by a sculpture depicting a prairie falcon soaring through a natural opening created in the beautiful Needles rock formation. The garden provides a positive distraction from stress, pain and discomfort for patients, as well as a sense of peace for visitors and staff.

Parking is available in front of the hospital, Clinic at Riverside and Marshfield Clinic.

Patient Visitation
Patient visitation varies by patient preferences and quiet hours are in place from 8:30 pm to 6:00 am. Children must be under adult supervision at all times. Anyone with signs of acute, infectious illness is discouraged from visiting.

Spiritual Room
Our spiritual room accommodates families and guests when a quiet space or time for personal reflection is needed.

Vending machines
Vending machines are located throughout the hospital:

  • In the Cyber Café, located in the main hospital lobby
  • On the ground floor (lower level) outside the cafeteria
  • In the Professional Building

Want to let your loved one know you are thinking about them?

Send an E-Card here!

Visit the Gift Shop!

Thank a Staff Member

Our staff members value compliments and unique stories from patients’ perspectives. We like to know when staff members are going above and beyond to provide exceptional patient care. Patients or visitors can choose to compliment or thank a special individual who helped make their hospital stay or visit remarkable. Your comments will be shared with our staff.


Thank a staff member at Rusk County Memorial Hospital of Wisconsin