Your Hospital Stay
Your safety, comfort and well-being are of utmost importance to us. Therefore, we would like to share some information with you regarding your stay at Rusk County Memorial Hospital & Nursing Home.
Your Rights and Responsibilities as a Patient
Rusk County Memorial Hospital supports your right to make decisions about your medical treatment and care. Please refer to the Patient Rights and Responsibilities information on this website for a list of your rights while you are a patient at RCMH. A social worker is available to answer any questions you may have concerning your rights and responsibilities.
Please do not bring jewelry (including rings), money or other valuable items to the hospital. If you have money or other valuables with you when you are admitted, please send them home with your family. If this is not possible, you can deposit them in the hospital safe where they will be stored until you are ready to be discharged. If you choose to keep your valuables with you and they are lost, Rusk County Memorial Hospital does not assume any liability for personal property.
What to Bring
Please bring any health insurance cards and/or any additional claim forms with you to register. This will speed the registration process.
Wear comfortable clothing the day you come to the hospital. Although a hospital gown and robe will be provided, you may want to bring your own robe and slippers along with any necessary toiletries.
RCMH prohibits the use of cellular phones in the hospital as they may interfere with patient care equipment. Cellular phones must be powered off while in the hospital. You may see our staff using cellular phones that operate on a safe frequency that does not interfere with equipment.
Rusk County Hospital & Nursing Home provides translator services at no charge to patients and visitors. Patients and family are encouraged to use the interpreter services whenever necessary.
Ecumenical Worship services are held at our Chapel on Sunday and Thursday at 2:00 PM. The Chapel is also open during visiting hours for individuals seeking an area for quiet meditation or reflection.
Telephone, Mail and Newspapers
Telephones are located at the bedside for patients. Long distance phone calls may be placed with a calling card.
Phones available for visitors to use are located at the nurses' station and in the Emergency Room waiting area.
The St. Paul Pioneer Press newspaper is available in the hospital lobby.
Mail is distributed to patients and residents by our staff. Outgoing mail can be placed in the mailbox located near the front entrance of the hospital.
We do not allow cell phone use within our facility.
RCMH & NH is a smoke-free facility. Smoking is not allowed anywhere in the hospital/nursing home and the clinic parking lot located in front of our facility.
As a latex-free facility, latex balloons are prohibited.
Nurses and staff members will be checking your identification band and/or asking you questions to help us verify your identification often. We will be checking your band before administering medications, performing any tests or procedures, and giving you blood.
Proper hand hygiene is one of the most important things we do to protect our patients from infection. It is also important that your visitors use proper hand hygiene to help protect your health.
You will likely see your care givers wash with soap and water or use waterless hand sanitizers. Both are an efficient way to kill germs and prevent infection. You may not always see your caregivers clean their hands before they take care of you because they may have washed as they left their last patient. However, if you are worried that a staff member has not washed or used sanitizer, we encourage you to ask them.
We want to make sure that you feel comfortable and prepared to return home once you are deemed medically ready to be discharged. Staff members will talk with you about your care at home and what observations, signs or symptoms need to be reported to your doctor. You will also be given written discharge instructions regarding your care. Let us know if you have any questions or if you do not understand any information we have shared with you.